We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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Well designed. Little boy. 3 pockets. Practices. 2 beautiful d Anses. Thank you! .
Very good quality, good packaging, came in very good shape. Normal delivery speed.
perfect!
Everything is fine, wife is happy
The bag is very nice and arrived very fast, thanks to the distributor
The bag is super, exactly as in the picture! Delivered in two weeks to Moscow. I advise everyone!!!
Very cute design and look exactly like the picture. However only flaw is the warehouse leather smell when it first arrives but just wipe the bag with wet tissues and air it out and it should be fine. overall very cute
Very accurate bag, the size is small. Pretty color, this bag more for summer. A good purchase.
Handbag is cute. It was a little less than I expected, but it's not a problem. The bottom is a little dirty, as if it was put on something or from the package in which it was transported. Neatly packed, a paper layer, where the lock. And inside the bag are inflated bags to keep the shape.
A good handbag, but not sure that the natural leather, the edges are processed, the seams are even. Two straps are included.
It's amazing
Ordered 11.11 in the RD came in early December. The order is very satisfied. The seams are even. For such money is very good. And the quality is not bad. I'm happy with the order.
Very beautiful bag. Nice stuff. The only negative is the accessories. If you look, that is, irregularities. Well, it's cheap. But it's obvious. The bag itself is cheap, so do not expect supernatural)). Two straps are included. In general, I liked it.
Great bag
The bag is excellent, just the bomb smell is not, well packed. 2 straps: one thin with chain, and the second fabric I am very happy with it, thanks to the store.
Product good in condition, and it what I expected. Love it!!!!
Excellent bag! I recommend!
The bag is sewn well, but the gold accessories do not like. I will order the strap separately
Everything is fine! It is worth taking!
All right, but she's small
Very cool bag, really nice to walk with her, everyone is surprised that she is with Ali Express. The packaging was very good, a puffy, a soldering iron, two belts. Color one to one. In size-a large wallet does not fit. Dense, keeps the shape. Strap wide milk color. Came quickly relatively. Thank you!
The fabric belt is very short. From the bag is an unpleasant smell.
The bag is very beautiful, but the store sent it in a different color. The dispute decided not to open, but to write immediately to the seller. Well, in vain. Open a better dispute if something is wrong. The seller promised to send the bag, but nothing came. Deceived or not yet...? I don't know. If it comes, I will update the feedback
The sparkle of the chain was not the same as in the picture
Super pretty, just like it's in the picture